Terms & Conditions

Terms & Conditions
Effective Date: December 2025
Last Updated: September 20, 2026
Welcome to New Innovations Consulting.
These Terms & Conditions (“Terms”) govern your access to and use of www.newinnovationsconsulting.com, any related webpages, digital content, forms, resources, services, consultations, products, and communications provided by New Innovations Consulting (“New Innovations Consulting,” “NIC,” “we,” “our,” or “us”).
By accessing our website, submitting an inquiry, purchasing a product or service, scheduling a consultation, entering into a service agreement, or otherwise interacting with New Innovations Consulting, you agree to these Terms to the extent applicable to your use of our website or services.
If you do not agree with these Terms, please discontinue use of the website.
1. About New Innovations Consulting
New Innovations Consulting is a brand strategy, marketing, creative, digital, and business consulting firm providing services that may include:

• Brand strategy

• Branding and rebranding

• Business positioning

• Marketing strategy

• Social media management

• Content creation

• Graphic design

• Website design and development

• Website management

• Digital marketing

• Campaign development

• Creative direction

• Photography coordination

• Video and commercial production

• Podcast branding and marketing

• Email marketing

• Brand launches

• Promotional campaigns

• Consulting

• Business systems

• Client experience strategy

• Digital products

• Educational resources

• Other creative and professional services

Specific services, deliverables, timelines, payment terms, and project responsibilities may be governed by a separate proposal, invoice, contract, statement of work, or service agreement.
If there is a conflict between these Terms and a signed client agreement, the signed client agreement will generally control with respect to that particular project.
2. Website Use
You may use this website for lawful informational and business purposes.
You agree not to use the website:

• For fraudulent or unlawful activity

• To impersonate another person or business

• To interfere with website security or operation

• To attempt unauthorized access to any system

• To distribute malware or harmful code

• To scrape, copy, reproduce, or exploit website content without authorization

• To infringe upon intellectual property rights

• To submit false or misleading information

• To harass, threaten, abuse, or interfere with others

• For any purpose prohibited by applicable law

We reserve the right to restrict, suspend, or terminate access to the website when reasonably necessary to protect our business, systems, content, clients, or users.
3. Consultations
New Innovations Consulting may offer paid or complimentary consultations.
Consultations are intended to provide strategic discussion, recommendations, education, and professional insight based on the information available at the time of the consultation.
Unless otherwise stated in writing, a consultation does not guarantee:

• Specific business results

• Increased revenue

• Increased followers

• Increased sales

• Increased leads

• Media coverage

• Search engine rankings

• Investment

• Funding

• Customer acquisition

• Business profitability

Clients remain responsible for determining whether recommendations are appropriate for their business and for implementing any advice they choose to follow.
Consultation fees, where applicable, may be non-refundable once the consultation has been completed or substantial preparation has begun.
4. Client Services
All client projects may be subject to an additional written agreement describing the scope of work.
Depending on the project, this may include:

• Deliverables

• Project timeline

• Client responsibilities

• Payment schedule

• Revision limits

• Communication expectations

• Approval procedures

• Content requirements

• Cancellation terms

• Late fees

• Ownership rights

• Licensing

• Termination rights

Clients are responsible for reviewing and understanding their individual agreement before services begin.
5. Client Responsibilities
To provide services effectively, clients may be required to provide information, materials, approvals, content, access, or feedback.
Clients agree to provide accurate and timely information where reasonably necessary.
This may include:

• Logos

• Brand materials

• Photographs

• Videos

• Product or service information

• Business details

• Pricing

• Login access

• Website information

• Social media access

• Event information

• Contact details

• Legal disclaimers

• Copyright permissions

• Approval of drafts

• Feedback and revisions

Project delays caused by missing information, delayed approvals, incomplete content, unavailable access, or lack of client response may result in adjusted timelines.
New Innovations Consulting is not responsible for delays caused by a client’s failure to provide necessary information or approvals.
6. Payments
Fees for services will be described in the applicable invoice, proposal, contract, payment plan, or service agreement.
Unless otherwise agreed in writing, payment may be required:

• In full before work begins

• Through a deposit

• Through scheduled installment payments

• Through monthly recurring payments

• According to project milestones

Clients are responsible for paying all amounts by the stated due date.
Work may be delayed, paused, or suspended when an account becomes past due.
Any applicable late fees, processing fees, reinstatement fees, or collection-related charges will be governed by the applicable service agreement or invoice.
7. Deposits and Retainers
Deposits, retainers, booking fees, or initial payments may be required before services begin.
Unless otherwise stated in writing, these amounts may be applied toward:

• Reserving project availability

• Initial strategy

• Research

• Planning

• Creative development

• Administrative preparation

• Project setup

• Allocated production time

Refundability will be determined by the applicable proposal, contract, or invoice.
8. Recurring Services
Certain services may be offered on a monthly, recurring, retainer, or subscription basis.
Recurring services may include:

• Social media management

• Website maintenance

• Brand management

• Marketing support

• Content creation

• Consulting

• Digital management

The length of the service term, renewal terms, payment schedule, cancellation requirements, and notice periods will be described in the applicable client agreement.
Failure to use all available services during a billing period does not automatically entitle the client to a refund or credit unless otherwise stated in writing.
9. Late Payments
If payment is not received by the applicable due date, New Innovations Consulting may:

• Pause services

• Delay deliverables

• Suspend account access

• Withhold final files

• Postpone meetings

• Decline additional work

• Apply applicable late fees where permitted

• Pursue reasonable collection remedies

Work may resume after the account is brought current and any applicable reinstatement terms are satisfied.
10. Cancellations and Termination
Cancellation and termination terms vary based on the service purchased.
Clients should refer to their individual service agreement for project-specific terms.
New Innovations Consulting may terminate or suspend services when reasonably necessary due to circumstances including:

• Nonpayment

• Repeated missed deadlines

• Failure to communicate

• Abusive or inappropriate conduct

• Misrepresentation

• Illegal activity

• Intellectual property concerns

• Material breach of an agreement

• Conduct that interferes with our ability to complete the project

Amounts already earned for work completed, reserved project time, strategy, administrative work, or nonrecoverable expenses may remain payable.
11. Refunds
Refund eligibility depends on the specific service, product, agreement, and stage of completion.
Because branding, consulting, digital services, creative work, and marketing services frequently involve substantial preparation, customized labor, strategy, and reserved project capacity, payments may be non-refundable once work has begun unless otherwise stated in writing.
Digital products, downloadable resources, templates, guides, or educational products may also be non-refundable once delivered or accessed, except where otherwise required by law.
12. Revisions
Projects may include a defined number of revisions.
Revision limits will be outlined in the applicable proposal or agreement.
Revisions generally refer to reasonable modifications to an approved concept and do not necessarily include:

• Complete redesigns

• New concepts

• New project directions

• Additional deliverables

• Major scope changes

• Rebuilding approved work

• New content not originally provided

• Changes requested after final approval

Additional revisions or changes outside the original project scope may require additional fees.
13. Scope Changes
Requests outside the agreed scope of work may be treated as additional services.
Examples may include:

• Additional graphics

• Additional webpages

• Additional campaigns

• Extra video edits

• New branding concepts

• Additional consultations

• Additional social platforms

• Expanded content calendars

• New copywriting

• Additional strategy

• Reworking previously approved deliverables

New Innovations Consulting may provide a separate quote or invoice before completing work outside the original scope.
14. Project Timelines
Project timelines are estimates unless a deadline is specifically guaranteed in writing.
Timelines may be affected by:

• Client response times

• Approval delays

• Third-party providers

• Technology issues

• Platform changes

• Vendor availability

• Production scheduling

• Content delays

• Requested revisions

• Scope changes

• Events beyond reasonable control

New Innovations Consulting will make reasonable efforts to meet agreed timelines but cannot guarantee uninterrupted project schedules when circumstances outside our control occur.
15. Final Approvals
Clients are responsible for reviewing work before final approval or publication.
This includes checking:

• Names

• Dates

• Prices

• Addresses

• Phone numbers

• Email addresses

• Spelling

• Grammar

• Product information

• Service descriptions

• Legal disclosures

• Event details

• Links

• Contact information

Once content is approved by the client and published, printed, distributed, or otherwise released, New Innovations Consulting is not responsible for errors the client approved or failed to identify during review.
16. Intellectual Property
Unless otherwise stated in writing, New Innovations Consulting retains ownership of:

• Internal processes

• Business methods

• Strategy frameworks

• Proprietary templates

• Proposal formats

• Workflows

• Draft concepts not selected

• Source files where not included

• Internal creative processes

• Educational materials

• Business methodologies

• Pre-existing intellectual property

Ownership of final client deliverables will be governed by the applicable agreement.
Where full ownership is transferred, transfer may be conditioned upon full payment of all outstanding balances.
17. Portfolio Rights
Unless otherwise agreed in writing, New Innovations Consulting may display completed public-facing work for portfolio, marketing, promotional, educational, award-submission, social media, website, presentation, or case-study purposes.
This may include:

• Logos

• Websites

• Social media graphics

• Campaigns

• Videos

• Photography

• Brand identities

• Marketing materials

• Publicly launched projects

We will not intentionally disclose confidential proprietary information that has not been made public without appropriate permission.
18. Client-Provided Content
Clients represent that they have the appropriate rights, licenses, permissions, or authorization to provide materials to New Innovations Consulting.
This includes:

• Photography

• Videos

• Logos

• Music

• Written content

• Fonts

• Graphics

• Testimonials

• Customer data

• Trademarks

• Product images

• Third-party materials

The client is responsible for securing necessary permissions for materials they provide.
New Innovations Consulting is not responsible for intellectual property claims arising from materials supplied by a client without appropriate rights or authorization.
19. Third-Party Assets
Some projects may use third-party resources such as:

• Stock photography

• Fonts

• Music

• Video clips

• Software

• Website applications

• Templates

• Plugins

• Platform features

• AI tools

• Licensed design assets

These materials may remain subject to the licensing terms of their original providers.
Ownership of third-party materials does not automatically transfer to the client beyond the rights provided under the applicable license.
20. Websites
Website services may include design, development, strategy, updates, maintenance, copywriting, or related digital services.
Clients understand that website functionality may depend upon external providers including:

• Wix

• Shopify

• WordPress

• Domain registrars

• Hosting providers

• Payment processors

• Apps

• Plugins

• Booking platforms

• Analytics providers

• Email providers

• Third-party integrations

New Innovations Consulting is not responsible for outages, policy changes, technical failures, pricing changes, account suspensions, security incidents, or functionality changes caused by third-party providers.
21. Domain Names and Hosting
Unless otherwise agreed, clients are responsible for maintaining:

• Domain registrations

• Hosting plans

• Website subscriptions

• Email accounts

• Third-party app subscriptions

• Premium plugins

• Platform fees

• Renewal fees

Failure to renew these services may result in loss of website functionality, email functionality, domain ownership, or digital content.
22. Social Media Services
Clients receiving social media services understand that social platforms may change their:

• Algorithms

• Policies

• Features

• Advertising rules

• Account access requirements

• Monetization programs

• Verification standards

• Content policies

New Innovations Consulting cannot guarantee specific reach, engagement, follower growth, viral performance, leads, sales, or monetization results.
We also cannot control platform suspensions, outages, algorithm changes, or restrictions imposed by third-party social networks.
23. Marketing Results
Marketing outcomes depend on many factors beyond the control of New Innovations Consulting.
These may include:

• Market conditions

• Pricing

• Product quality

• Customer service

• Sales processes

• Business reputation

• Competition

• Consumer behavior

• Advertising budget

• Timing

• Economic conditions

• Client implementation

Accordingly, New Innovations Consulting does not guarantee specific financial, sales, traffic, follower, lead, conversion, or revenue outcomes unless expressly stated in writing.
24. Testimonials and Case Studies
Testimonials, results, case studies, examples, or client experiences displayed by New Innovations Consulting represent individual experiences.
Past performance does not guarantee that another client will experience identical results.
Where measurable results are provided, they should be understood in the context of that specific project, business, timeframe, and market.
25. Digital Products and Educational Materials
New Innovations Consulting may offer digital resources including:

• Guides

• E-books

• Templates

• Workbooks

• Courses

• Educational materials

• Marketing resources

• Business resources

These materials are provided for educational and informational purposes.
They may not be copied, resold, redistributed, republished, shared, licensed, or used to create competing products without written permission.
Purchase of a digital product generally grants the purchaser a limited personal or internal-business-use license unless otherwise stated.
26. No Professional Legal, Financial, or Tax Advice
Unless expressly stated otherwise, content provided by New Innovations Consulting is intended for branding, business, marketing, creative, educational, and strategic purposes.
Nothing on our website should be interpreted as legal, accounting, tax, investment, medical, or financial advice.
Clients should consult qualified professionals for advice within regulated professional areas.
27. Confidentiality
During client projects, both parties may receive confidential or proprietary information.
Where applicable, confidentiality obligations may be governed by a separate contract.
New Innovations Consulting will make reasonable efforts to protect non-public client information provided for legitimate project purposes.
Clients should avoid transmitting highly sensitive information unless necessary and an appropriate secure method has been arranged.
28. Passwords and Account Access
Clients may occasionally provide temporary access to business accounts so New Innovations Consulting can perform contracted services.
Clients remain responsible for:

• Maintaining ownership of their accounts

• Protecting their login credentials

• Using appropriate security measures

• Maintaining recovery information

• Removing access when services end where appropriate

• Informing us of unauthorized access

We recommend using role-based access, collaborator permissions, or temporary credentials whenever supported by the applicable platform.
29. Artificial Intelligence and Digital Tools
New Innovations Consulting may use modern digital tools, including artificial intelligence-assisted technology, in certain internal or creative workflows where appropriate.
Such tools may support tasks including:

• Research

• Ideation

• Drafting

• Editing

• Content organization

• Creative development

• Image or concept development

• Workflow efficiency

Final work remains subject to human review and professional judgment as appropriate for the project.
Use of AI-related technology does not transfer ownership of third-party platforms or alter any applicable licensing restrictions.
30. Website Content
All content appearing on this website, including text, graphics, branding, design, images, logos, videos, layouts, and other materials, is owned by or licensed to New Innovations Consulting unless otherwise stated.
You may not reproduce, distribute, modify, republish, sell, license, or commercially exploit our website content without prior written authorization.
31. Trademarks
“New Innovations Consulting,” related branding, logos, slogans, and other identifying brand elements may constitute trademarks or proprietary brand assets.
Nothing on this website grants permission to use these assets without prior authorization.
32. Third-Party Links
Our website may contain links to third-party websites, platforms, tools, client websites, social networks, or service providers.
These links are provided for convenience or informational purposes.
New Innovations Consulting does not control and is not responsible for third-party:

• Content

• Security

• Privacy practices

• Availability

• Accuracy

• Policies

• Transactions

Users interact with third-party websites at their own discretion.
33. Website Availability
We strive to maintain a functional website but do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may modify, suspend, discontinue, remove, or update portions of the website at any time.
34. Disclaimer of Warranties
To the extent permitted by law, this website and its content are provided on an “as available” and “as is” basis.
New Innovations Consulting makes no guarantee that:

• The website will operate without interruption

• Every feature will remain available

• All third-party integrations will function continuously

• Website content will be completely free of errors

• Use of the website will result in specific business outcomes

Nothing in these Terms excludes any warranty that cannot legally be excluded.
35. Limitation of Liability
To the extent permitted by applicable law, New Innovations Consulting will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or services.
This may include loss of:

• Revenue

• Profits

• Data

• Customers

• Business opportunities

• Reputation

• Website access

• Social media access

Any project-specific liability terms may also be addressed in the applicable client agreement.
Nothing in these Terms is intended to exclude liability that cannot legally be limited or excluded.
36. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless New Innovations Consulting and its owners, employees, contractors, representatives, and affiliates from claims arising from:

• Your misuse of the website

• Your violation of these Terms

• Your unlawful conduct

• Client-provided materials that infringe third-party rights

• False or misleading information supplied by you

• Your violation of another person's rights

This provision is subject to any limitations imposed by applicable law.
37. Force Majeure
New Innovations Consulting will not be responsible for delays or failures caused by events outside our reasonable control.
These events may include:

• Natural disasters

• Severe weather

• Internet outages

• Power failures

• Cyberattacks

• Third-party platform failures

• Government actions

• Public emergencies

• Labor disruptions

• Illness

• Equipment failures

• Other unforeseen circumstances

Where possible, reasonable efforts will be made to resume services once circumstances permit.
38. Governing Law
These Terms will be interpreted according to applicable laws of the United States and the laws applicable to the jurisdiction in which New Innovations Consulting operates, without regard to conflict-of-law principles.
Specific client agreements may contain additional governing-law or dispute-resolution provisions.
39. Dispute Resolution
Before initiating formal legal proceedings, the parties are encouraged to make a reasonable effort to resolve disputes through good-faith communication.
Any additional mediation, arbitration, venue, or dispute-resolution requirements applicable to a client project will be governed by the signed service agreement.
40. Changes to These Terms
New Innovations Consulting may revise these Terms from time to time to reflect changes in:

• Business operations

• Services

• Technology

• Website functionality

• Legal requirements

• Policies

Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
41. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
42. No Waiver
Failure by New Innovations Consulting to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
43. Entire Agreement
These Terms, together with our Privacy Policy and any applicable written agreement between New Innovations Consulting and a client, constitute the applicable agreement regarding use of this website and related services.
Project-specific contracts, proposals, invoices, or statements of work may contain additional terms.
44. Contact Information
If you have questions regarding these Terms & Conditions, please contact:
New Innovations Consulting
Website: www.newinnovationsconsulting.com
Email: info@newinnovationsconsulting.com
You may also contact us through the inquiry form available on our website.
New Innovations Consulting
Innovating Brands. Building Legacies.
Strategy. Branding. Marketing. Creative. Systems. Execution.